Managing Face to Face Encounter

You can add a Face to Face (F2F) Encounter order. The F2F order is a place holder document indicating when the the F2F encounter occurred. The original F2F document can be uploaded to the client's chart.

  1. From Case Details, click Orders and click F2F Encounter

  2. Complete the following:

    • Enter sent date.

    • Enter encounter date.

    • Enter order effective date.

    • Select physician.

    • Select status; Open, sent, signed or rejected.

    • Add notes to be included within printed order, if applicable.

  3. Mark completed, click Sign and click Accept

  • Order statuses:

    • Open - you can edit the F2F order.

    • Sent - the F2F order is sent for signature but not received.

    • Signed - the signed F2F order returned from the physician.

    • Rejected - the F2F order is rejected by the physician.

  • When the signed physician order is received, you can mark the order with the signed date.