Mapping Eligibility Payer ID in Payer
You must associate an Eligibility Payer ID to each Payer you want to check eligibility with.
From Administration > Payers
Click Billing tab.
To identify the correct Payer ID, on the Eligibility Payer report, press Ctrl + F and search by Payer ID or Payer name.
Enter the Payer ID in Electronic Eligibility ID. To assure accuracy copy and paste the ID.
Click Accept.